FAQ

What does a typical day at UX Intensive look like?

WHAT DOES A TYPICAL DAY AT UX INTENSIVE LOOK LIKE?

Here is an *example* schedule:

8:00–9:00      Registration + Coffee

9:00–9:45      Service Design Fundamentals

9:45–10:45    Service Architecture

10:45–11:00  Break

11:00–12:30  Service Storming

12:30–13:30  Lunch

13:30–14:30  Service Modeling

14:30–15:15  Storytelling

15:15–15:30  Break

15:30–17:00  Service Delivery

17:00–17:30  Q&A

Each day typically ends by unwinding at a local watering hole to continue the great conversation, so plan an extra hour or two in your schedule if you can.

WHAT DOES A TYPICAL DAY AT UX INTENSIVE LOOK LIKE?

Here is an *example* schedule:

8:00–9:00      Registration + Coffee

9:00–9:45      Service Design Fundamentals

9:45–10:45    Service Architecture

10:45–11:00  Break

11:00–12:30  Service Storming

12:30–13:30  Lunch

13:30–14:30  Service Modeling

14:30–15:15  Storytelling

15:15–15:30  Break

15:30–17:00  Service Delivery

17:00–17:30  Q&A

Each day typically ends by unwinding at a local watering hole to continue the great conversation, so plan an extra hour or two in your schedule if you can.

What are your refund guidelines?

We try to be as flexible as we can:

Sixty (60) days prior to the event you plan to attend, you may request a full refund.
Thirty (30) or more days prior to the event you plan to attend, you may request a 50% refund.
Less than thirty (30) days prior to an event, there are no refunds available.

You may always transfer your registration to another Adaptive Path workshop or conference within one (1) year of the date of cancellation, or assign another individual from your organization to go in your stead. Please contact us either way.

Please note that any refunds given will be returned less the registration fee ($9.95) and the 3% fee PayPal charges for each registration. Additionally credits must be issued and confirmed prior to the event in order to be considered valid.

A note about sending multiple people from your organization: We do not allow badge-sharing. If more than one person from your company would like to attend, they must also register. We do have group discounts for four or more people. Email us if you’re interested. 

We try to be as flexible as we can:

Sixty (60) days prior to the event you plan to attend, you may request a full refund.
Thirty (30) or more days prior to the event you plan to attend, you may request a 50% refund.
Less than thirty (30) days prior to an event, there are no refunds available.

You may always transfer your registration to another Adaptive Path workshop or conference within one (1) year of the date of cancellation, or assign another individual from your organization to go in your stead. Please contact us either way.

Please note that any refunds given will be returned less the registration fee ($9.95) and the 3% fee PayPal charges for each registration. Additionally credits must be issued and confirmed prior to the event in order to be considered valid.

A note about sending multiple people from your organization: We do not allow badge-sharing. If more than one person from your company would like to attend, they must also register. We do have group discounts for four or more people. Email us if you’re interested. 

What discounts do you offer?

Groups

Want to bring your whole team? Great idea! If you can pull together 4 or more employees from the same company, we’ll let you in for less. Just let us know the number of folks you’d like to send.

Government Agencies

If you work for the any branch of the government (federal, state, or local), just contact us for a promotion code which will knock the price down by 20 percent. When you come to the event, show your government ID card or proof of employment on agency letterhead at registration to confirm your discount.

Military

If you are a service member in the United States military (Army, Marine Corps, Navy, Air Force or Coast Guard), contact us for a promotion code which will knock the price down by 25% percent. When you come to the event, show your military ID card at registration to confirm your discount.

Students

If you’re a full-time student, we’ve got a discount for you, too. Contact us for a promotion code which will knock the price down by 20 percent. When you come to the event, show your student ID card at registration to confirm your discount.

Groups

Want to bring your whole team? Great idea! If you can pull together 4 or more employees from the same company, we’ll let you in for less. Just let us know the number of folks you’d like to send.

Government Agencies

If you work for the any branch of the government (federal, state, or local), just contact us for a promotion code which will knock the price down by 20 percent. When you come to the event, show your government ID card or proof of employment on agency letterhead at registration to confirm your discount.

Military

If you are a service member in the United States military (Army, Marine Corps, Navy, Air Force or Coast Guard), contact us for a promotion code which will knock the price down by 25% percent. When you come to the event, show your military ID card at registration to confirm your discount.

Students

If you’re a full-time student, we’ve got a discount for you, too. Contact us for a promotion code which will knock the price down by 20 percent. When you come to the event, show your student ID card at registration to confirm your discount.